DOWNLOADABLE VIDEOS you will find in various formats. Older videos are in Windows Media format while newer videos are MOV file. In order to play these files on a Windows system, you must use Windows Media Player and/or Quicktime (depending on your settings). Mac users can use Flip4Mac or Windows Media Player for Mac to play Windows Media files, while Quicktime is the answer for the others.

If you download a movie, a copy of the movie file is placed on your hard drive. On a Windows system, you can download a file by right-clicking one of the movie file links. Select "Save Target As..." from the popup menu that appears and specify a location for the downloaded file. Once the download is complete, you can view the movie file from your hard drive. Files are not digitally protected and as a member you can save as many as you want for as long as you want.


Windows XP Users - Please Note: If you are experiencing problems with acceptance of your password to view videos with the Media Player videos since installing Windows XP Security Patch # 810847 (Feb 2003) you will also need to install the critical update patch # 813951. Download the 813951 patch now.


If you have a problem that you cannot resolve, please contact us. Please make sure that you include as much information as possible, including your username or transaction information, a complete description of the problem with as much detail as possible (include any steps needed to reproduce the problem), and a description of your system, including hardware, operating system, which browser and media player you are using, and what type of Internet connection you have.